Admin Tip: How to find event payment details

Admin Tip: How to find event payment details

If you’ve used the event payment feature then you may have wondered where to find the event transaction details. Read on to find out where to look:

1. Go to manage > manage accounting > transactions.

* You’ll land on the overview tab, where you can view the total event fees you’ve collected in the time period selected.

2. Click the on “event fees” tab and then click on the name of the event to view its transaction details. If you don’t see your event then use the date range to query the date of the event.

3. Click on an order number to view the details of that particular transaction.

That’s it! Please let us know if you have any questions by leaving us a comment.

Cheers,
The BigTent Team

Group Highlight: Laguna Beach Parents Club

We’re excited to introduce to you our next group highlight, Laguna Beach Parents Club!

We recently spoke with Board of Directors member, Jill Espinola, about her group and how they have been using BigTent. Here are some great answers that Jill shared with us:

Q: Can you tell us about your group and how they started?

A: The LBPC was started in November of 2005 with around 50 family members. We now have 275 active families and hope to reach 325 this year.  The Club founders wanted to create a group open to all families, including same-gender couples, single-parent families, expectant parents, foster parents or other care takers responsible for children — anyone who found themselves in a parenting role would be welcome.

Q. Why did your group choose to use BigTent?

A. We needed to automate as much of our administrative processes as possible.  BigTent’s member database, reporting, payment processing and automatic renewals did this for us.  We also needed a better way to calendar and RSVP to our events.  Lastly, we needed flexibility in how our members received communications from us.  BigTent’s ability for members to control their email preferences was ideal.

Q. What is your favorite feature on BigTent?

A. My role with our Club is an administrative one.  So, I’d have to say, one of my favorite features is the member database.  Before BigTent, we maintained our club roster by hand using a spreadsheet.  It was painful to keep all of our member information up to date.  Now, everything is automated and our members are held responsible for keeping their own information current.  Love it!

Q. What goals does the LBPC have for its future?

A. We hope to expand our membership significantly in the next few years.  With the beach as our backyard and a distinguished public education system, more and more families are flocking to Laguna.  It is a wonderful place to raise children.  Our Club is working to become an integral part of the Laguna Beach community.  We continue to work with city leadership to increase the number of family focused activities and to make our city safe, welcoming and fun for children of all ages.

Q. When your not busy with your group, what are you up to?

A: We are at the beach of course!  Living in sunny southern California allows us to be outside year round!  My family loves exploring our miles of hiking trails, spending time at the park and enjoying time with friends!

Thank you to Jill and the Laguna Beach Parents Club for sharing their story with us!

Cheers,
The BigTent Team

P.S. Do you have a great group on BigTent? Tell us about it by emailing rosa @ bigtent.com

BigTent Tip: How to update your street address

Have you recently moved and need to just update your street address with your BigTent group? If so, changing your address is simple, just follow these steps :

• Go to my bigtent > settings > contact info.

• Go to the “Addresses” section and click “Add a new address.”

• Once you’ve added a new address, click “set primary” in the box of the address you’d like to make your primary address.

• You can choose to remove your old address from your account.

One thing to note is that in order to change any part of your address you’ll need to add your address again and delete your old one.

Please let us know if you have any questions by leaving us a comment!

Cheers,
The BigTent Team

Group Highlight: Highlands Mommies make their community safer

We’re excited to bring you our first installment in a new series where we highlight our inspiring and diverse BigTent groups. Our first feature is a new group to BigTent, Highlands Mommies.

Highlands Mommies was recently in the news for their courageous efforts to face crime in their Denver, Colorado community.

It all started when members began reporting in the forums that their homes had been burglarized. The reports of burglaries became so frequent that group leaders raised this issue to members and asked how they could organize to make their community safer. To find out what they did, watch this short video clip of group leaders Elina Martinez and Laverne Hay, on a Colorado morning show:

We spoke with the Highlands Mommies group leaders to learn more about how they use BigTent, and their group’s hopes for the future:

Q: How do you use BigTent to organize your group?

A: We use the subgroups a lot! For us, that is where most of the activity happens. We’ve created subgroups based on shared interest or needs. This eliminates the problem of the main forum getting filled with questions/comments that only a small group would find useful.

Q: What is your favorite BigTent feature and why?

A: We love the News feature, and the fact that hot topics are kept front and center on the Buzz page. We also adore the forums. At our old site we would not have any way to keep the conversation all in one place, so it can be referenced later.

Q: What changes have you seen since you organized the Town Hall meeting?

A: We’ve had local newspapers write articles echoing what was said at the Town Hall and from the officers. All this resulted in more citizen calls to our officers reporting suspicious activity, which enabled our officers to move faster, find suspects in question and run their information through their database (in many cases they had outstanding warrants and were arrested). Our group is also starting to get recognized for its strength and diversity.

Q: What goals does your group have for the future?

A: We have several big initiatives this year: (1) Work with our law enforcement to make our community safer (2) Work with the schools within our boundaries to help them in any way they need help (3) Attract more members who can help us grow our amazing community.

Q: Is there anything else you would like to share with us?

A: Overall, we love the move to BigTent, our members have had 95% positive reviews so thank you!

Pictured above are Highlands Mommies Group Leaders Elina Martinez, Laverne Hay & Elizabeth Martinez (L to R).

Thank you to Highlands Mommies for sharing their amazing story with us! Be on the look out for more BigTent group highlights!

Cheers,
The BigTent Team

P.S. Do you have a great group on BigTent? Tell us about it by emailing rosa @ bigtent.com.