BigTent Administrator Training

Calling all BigTent group leaders!

Are you new to BigTent and want to better understand site features and functionality? Or are you a long-standing admin that needs a refresher on certain functions? Sign up for a live BigTent training, where we demo site functionality, answer questions, and share best practice tips.

Here is the schedule of upcoming trainings:

• Wednesday, February 29, 10:30 – 11:30am PST – BigTent Overview
• Wednesday, March 15, 10:30 – 11:30am PST – Advanced Administrator Features
• Wednesday, March 28, 10:30 – 11:30am PST – BigTent Overview

Go here to sign up.

Other Support Resources:

Is there a particular feature you need assistance with? Our Help Area has answers to almost any BigTent question imaginable!

Can’t find what you’re looking for? Don’t hesitate to contact us at support@bigtent.com.

Best,

The BigTent Team

Admin Tip: Setting up your group FAQs

Hello BigTent Group Leaders,

Group leaders can add FAQs or other helpful information for member on the “Help” page. This information is only visible to your group’s members and will not be published to your group’s Public Page.

You can use this space to answer common questions group members may have (e.g. What is the last day to renew my membership?), or share group policies such as instructions for refunds. You may also link to an external website to provide members with even more information.

To add your own FAQs or info to members:

1) Go to my groups > [group name] > manage > group information.

2) Scroll to the “Help Information” section.

3) Choose “Provide a link…” to refer members to an external website. Or choose “Add custom group help info” to manually enter your own FAQs or other info.

4) Click “Enable basic HTML formatting for Help Information content” if you would like to use HTML to format this section with links, textual formatting, etc.

5) Click “Preview” to see what members will see on the Help page.

6) Scroll to the bottom of the page and click “Save” when finished.

Cheers,

The BigTent Team

BigTent has a new look!

Dear BigTent Members,

We are excited to announce that BigTent.com has a new look!

Thanks to our sponsor Old Navy, who made this makeover possible, you will find the site more visually appealing and intuitive to navigate. This is our first step in improving the look and feel of BigTent. We hope you like it!

Before:

After:

After you check out our new look, go get one for yourself! From now until Feb. 22nd, get $10 off purchases of $50 or more at Old Navy, where items start at only $5.

Like the look? Tell us what you think of BigTent.com’s redesign by emailing support@bigtent.com.

Cheers,

The BigTent team

Group Spotlight: Art Beast

We’re excited to introduce to you our next group highlight, Art Beast!

We recently had the opportunity to speak with Bridget Alexander, Founding Director of Art Beast Studio, about her group, BigTent and group goals for the future:

Q: How did your group start and how many members do you have?

A: The Art Beast group started when we launched Art Beast in July 2009. We were looking to spread the word about our art events and experiences for young children.  We now have 643 members.

Q: Why did your group choose/or switch to BigTent?

A: We choose BigTent because it was such a friendly place for beginners to develop outreach skills and build a membership. With terrific ease, we were able to set up events, post news, feature our site in photographs, and develop a membership base. We stayed because the maintenance is so simple and our members love the weekly newsletters that profile events in all their groups.  The price is certainly right as well!

Q: What is your favorite BigTent feature?

A: We love the calendar and event scheduling. We set aside time every few months to input all the events for the quarter ahead, and then we never have to do a thing to keep our members informed each week.  We also use the news and email blast features to highlight details to our members.

Q: What are a few of the goals your group has for the future?

A: We would like to build our photograph vault on BigTent as we realize many people explore our group through these visuals. We would also like to partner with other BigTent groups in our area.  So many parenting groups are on BigTent that it only makes sense to forge those bonds.

Thank you to Bridget and Art Beast Studio for sharing your story with us!

Cheers,

The BigTent Team

P.S. Do you have a great group on BigTent? Tell us about it by emailing acerundolo@bigtent.com.